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Frequently asked questions about IELTS

What is IELTS and how long does it last?

The IELTS exam contains four sections:

  • Listening (approximately) 40 minutes
  • Understanding of Written English 1 hour
  • Writing 1 hour
  • Interview (between) 11 and 15 minutes

How do I know which version I should do?

The exam is available in two versions:

  • Academic: For candidates who wish to pursue undergraduate or graduate studies.
  • General Training: For candidates, who will complete their pre-university education, work or receive technical training.

The organization requesting the exam will inform you which of the two versions you must request.

How is IELTS marked?

The IELTS exam is scored on a scale from 0 to 9 in each of the sections and averaged to give a final result.

You should confirm with the institution requesting the exam which band or grade you need.

How many times can I sit the exam?

The exam can be taken as many times as required. There is no limit.

However, in the case you have to do it once again, we strongly recommend you to take a course. Otherwise, the result will be the same.

When are the results delivered?

The results are delivered 13 calendar days after your test date.

You should check the delivery date in the section "dates and results" of the city where you are taking the test.

Where are the results delivered?

The results are delivered in the IH center of the city where you took the exam. Please confirm the delivery schedule at the time of registration.

How do I send my results to the institution requesting the exam?

IH will send your results directly to the number of institutions you require anywhere in the world.

No candidate may submit results personally. They must be sent via International House. The shipping cost will be paid at the time of registration or at the time of receiving the results.

What does the exam cost include?

The cost of the exam includes six reports: one for the candidate (only) and five reports to be sent, directly by International House to the institutions you have listed in your IELTS application form.

The delivery is free of charge in D.F. and metropolitan area: If the shipment is in the Mexican Republic or any country in the world, an additional cost should be covered for courier services.

If the 5 reports are requested before a month of having taken the exam, they will be free of charge. After a month, the copies have an extra cost each and can be issued within two years of the examination. After this time, no results will be issued.

What if I disagree with my test results?

At the request of the candidate, the results are sent for an Enquiry on Results procedure to IDP IELTS Australia, this check takes approximately 6 to 8 weeks, the cost is $ 1,856.00 MXP (errors in grades are verified, however, no feedback  or report on weaknesses is provided).

Do you offer preparation courses for the IELTS test?

Yes! We offer IELTS preparation courses in IH Riviera Maya. Please see the dates and fees on IELTS exam courses.

Can there be a change of date or cancellation?

Any change of date must be processed at least five weeks before the test date with a cost of $ 580.00 MXP. A change of date can be made only once.

The test can only be cancelled with 5 weeks’ notice without exception. In this case, there will be a refund of $ 5800.00 MXP.

In case of a cancellation within five weeks before the exam, there will be no refund.


More about IELTS

Information for candidates (.pdf document, 6MB


To find out more about the IELTS exam, see the information on ielts.org.

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